IT Operations Director

Santa Clara, California

Who We Are:


Malwarebytes is the next-gen cybersecurity company that millions worldwide trust. Malwarebytes proactively protects people and businesses against dangerous threats such as malware, ransomware, and exploits that escape detection by traditional antivirus solutions. The company’s flagship product combines advanced heuristic threat detection with signature less technologies to detect and stop a cyberattack before damage occurs. More than 10,000 businesses worldwide use, trust, and recommend Malwarebytes. Founded in 2008, the company is headquartered in California, with offices in Europe and Asia, and a global team of threat researchers and security experts.

We’ve created a fantastic culture that our employees love and were recently named in the top 10 of Fortune Magazine’s “Great Place to Work” list.   We’re pretty proud of all that too.  We’re growing fast and are looking for some great people to join us.



Who We Need:


At Malwarebytes, we’re growing fast. As a result of our growth are looking for an experienced, customer-oriented Director of IT to build a technology strategy and capability to the organization to deliver business performance through secure, streamlined and innovative technologies, platforms and processes.



What You Will Be Doing:


  • In partnership with the CIO, help develop and extend Malwarebytes’s IT strategy
  • Ensure appropriate governance, prioritization and utilization of Malwarebytes’s IT investments
  • Ensure secure business operations through analysis and mitigation of risks in projects and business continuity planning.
  • Work with key stakeholders across the business (Sales, Legal, Engineering, etc.) to develop & then deliver elegant IT solutions to drive the efficiency of our business operations.
  • Deliver solutions to ensure productivity across all of Malwarebytes’s global offices and remote employees.
  • Ensure accessibility and integrity of data and information to inform both strategic and operational decisions across the business.
  • Optimize costs of services through a mix of internal and external resources, developing strategic service provider relationship as appropriate.
  • Hire, develop and manage cross-functional teams and leaders in systems administration, helpdesk support, IT, network engineering, etc.
  • Minimum skills: (Must haves for the position)
  • A minimum of 10 years of experience, with at least 3 years of experience as IT leader.
  • Experience building a team to support locations across the globe.
  • Demonstrated ability to develop a companywide corporate technology strategy and execute on it.
  • Proven financial and resource management skills, with a track record of successfully reducing operational costs and increasing efficiency and profitability within the IT function.
  • Exceptional communication skills, both written and verbal.
  • Leadership skills, with an ability to influence and engage key stakeholders across the organization.
  • Enterprise-wide project management capability, ensuring the governance and risk-management of large-scale investment, including delivery of committed benefits.
  • Engineering background a plus.



What We Offer:


  • An opportunity to do something great for yourself and the world
  • A great work environment that supports growth and development
  • Competitive compensation and benefit packages
  • 401(k) matching program
  • Open time off policy
  • Stocked kitchen with healthy (and some unhealthy) drinks, snacks, fruit and lunch options
  • A company who enjoys having fun; holiday and summer parties, annual global company off-site, sporting events and lots of other great stuff

Apply for IT Operations Director

Malwarebytes is an equal opportunity employer. Malwarebytes does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. It is Malwarebytes' policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.