Business Systems Analyst - Marketing Systems

Santa Clara, California

Who We Are:


Malwarebytes is the next-gen cybersecurity company that millions worldwide trust. Malwarebytes proactively protects people and businesses against dangerous threats such as malware, ransomware, and exploits that escape detection by traditional antivirus solutions. The company’s flagship product combines advanced heuristic threat detection with signatureless technologies to detect and stop a cyberattack before damage occurs. More than 10,000 businesses worldwide use, trust, and recommend Malwarebytes. Founded in 2008, the company is headquartered in California, with offices in Europe and Asia, and a global team of threat researchers and security experts.

We’ve created a fantastic culture that our employees love and were recently named in the top 10 of Fortune Magazine’s “Great Place to Work” list.  We’re growing fast and are looking for some great people to join us.



Who We Need:


At Malwarebytes, we’re growing fast. As a result of our growth, we are looking for an experienced, customer-oriented Business Systems Analyst to build a technology strategy and provide the capability to deliver business performance through secure, streamlined and innovative technologies, platforms, and processes.



What You’ll Do:


  • In partnership with the Business Applications Team, define, configure and deploy capabilities within the Marketing technology stack.
  • Lead business requirements gathering, process and use case documentation, and solution design to help Marketing achieve its acquisition and retention strategies.
  • Work closely with both the B2B and B2C Marketing and Marketing Operations teams to understand, assist and execute against key initiatives, prioritize backlog, and troubleshoot issues.
  • Work with 3rd party vendors to maintain highly functioning Marketing Automation Solutions.
  • Collaborate with Salesforce Admins, Business Analysts and Developers to deliver scalable solutions that align to overall Sales & Marketing strategies.
  • Administer Marketing Platforms (as needed) and in compliance with Malwarebytes privacy and security policies.
  • Assist Marketing teams with campaign building and work with QA to manage testing activities per business requirements.



Skills You’ll Need to Have:


  • Bachelor's degree (technical degree preferred)
  • A minimum of 1-2 years of total experience, with at least 1 year of experience working with Marketing Automation Platforms.
  • Hands on experience with Marketing Cloud, Marketo or similar marketing automation platform required.
  • Ability to facilitate communication between business partners and technical delivery teams
  • Experience with system integrations and understand how to troubleshoot data discrepancies
  • Excellent problem-solving skills and ability to present analytics findings to marketing team
  • Strong understanding of marketing operations and campaign management
  • Exceptional communication skills, both written and verbal
  • Detail-oriented, organized, self-motivated, hardworking, and a great team player with excellent interpersonal skills



What We Offer:


  • An opportunity to do something great for yourself and the world
  • A great work environment that supports growth and development
  • Competitive compensation and benefit packages
  • 401(k) matching program
  • Open time off policy
  • Stocked kitchen with healthy (and some unhealthy) drinks, snacks, fruit and lunch options
  • A company that enjoys having fun; holiday and summer parties, sporting events and lots of other great stuff


Apply for Business Systems Analyst - Marketing Systems

Malwarebytes is an equal opportunity employer. Malwarebytes does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. It is Malwarebytes' policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.