Senior Product Operations Manager – Program Planning

Remote - US

Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyberprotection for every one, providing device protection, privacy, and prevention solutions in the home, on-the-go, at work, or on campus. With threat hunters and innovators across the world, we want great people, like YOU, to join our team!

 

Malwarebytes is looking for..

Reporting to the Director of Product Portfolio Operations, the Senior Product Operations Manager – Program Planning will be responsible ensuring product strategy alignment to execution across our product portfolio initiatives and will play a pivotal role in shaping operational process development for the Product team. We need a proactive self-starter who can maintain a strong sense of ownership and urgency to drive progress without onsite management, and a flexible team player who collaborates with others to find and facilitate creative solutions to problems. Additional qualities include keen attention to detail and quality, great written & oral communication skills, exceptional organizational skills, keen customer/end user focus, and strong initiative to champion continuous improvement.

 

What You’ll Do:

  • Manage product portfolio initiative operations processes from feasibility acceptance until post release, including priority and business value updates, strategy to execution workflows and metrics tracking, changelogs, change communications preparation, and cost of delay/impact assessments for technical and business stakeholder review
  • Provide guidance for product managers to successfully navigate best practice workflows in our product management too
  • Prepare roadmap update communications and trade-off information for regular updates for internal stakeholder groups, utilizing information, reports and dashboards in our product management tool
  • Manage business processes and operational requirements for Beta and limited Availability programs leading up to General Availability milestones, including processes to determine entry and exit criteria, target participants and success measures to be used by team(s) who will track execution
  • Assess and continuously improve processes related to product operations management, administer change management programs, conduct training and create & update process reference documents according to Product Management best practices

 

Skills You’ll Need to Have:

  • At least 3 years of prior product management and/or product development experience
  • At least 3 years of prior product operations and limited release management experience in software products
  • Advanced familiarity with Aha! product management tool and Jira to optimize Aha! workflows according to product management best practices
  • Prior experience with limited release/feature release management tools (e.g. LaunchDarkly)
  • Demonstrated knowledge of product marketing and management best practice frameworks (e.g. Pragmatic Marketing, SiriusDecisions)
  • Demonstrated knowledge of Agile best practices, (e.g. Scrum, Kanban) and Scaled Agile best practices (e.g. SAFe)

 

Benefits and Perks:

  • An opportunity to do something great for yourself and the world
  • A great work environment that supports growth, development, and most importantly having fun!
  • Comprehensive medical, dental, vision, and life insurance coverage
  • Competitive salary and equity stock incentives
  • 401k + company match
  • Open Time Off Policy
  • Employee Referral Bonus Program
  • Wellness programs

 

 

 

#LI-Remote

 

Apply for Senior Product Operations Manager – Program Planning

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